My loved one is fairly high functioning, and many people cannot even tell there is any disability. How can your staff tailor their interactions with my loved one to avoid being accidentally insulting, stereotyping, or otherwise treat my loved one the same as all other loved ones at your company?

We provide significant orientation and ongoing training to ensure that all of our staff are familiar with the special needs of the individuals we serve. Typically those needs involve increased intervention by the staff due to an advanced need. However, the same attention will be paid to individuals who have less or minimal such needs in order to promote the individuality of higher functioning individuals. If possible, we may place higher functioning individuals together with similar peers. We also train our staff to adapt their communication to functioning level of individuals, and to request more participation form higher functioning individuals in the chores of the home. Most importantly, we encourage higher functioning individuals to participate in every opportunity to make choices in all possible areas of daily living, recreational activities, etc.