Does your company do all of the shopping for my loved one’s needs and wishes (e.g., clothing, music, etc.), or may I participate in in shopping for my loved one’s needs and wishes, as I see necessary?
Family members are strongly encouraged to shop for loved ones. We facilitate the process by connecting family members to key management staff and our account managers to ensure funds are safeguarded, receipts are obtained, and all proper accounting mechanisms remain in place to maintain accountability of funds. If family members would prefer that we do the shopping, we are happy to do so.