How does your agency get adaptive equipment for my loved one?

The process of obtaining adaptive equipment can sometimes be complex and arduous, but is a wonderful service through the HCS program and our staff are knowledgeable in this process. Specifically the process involves getting a professional recommendation for the item(s), getting proof of Medicaid denial, getting bids for the best price, our agency purchasing the item, and then getting reimbursed for the item. More expensive items can take longer to obtain, usually because of the time it sometimes takes to get the Medicaid denial.

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