Archives: FAQs

How often can I take my loved one from the group home to my home for a weekend or holiday, and for how many days in a row?

Home visits are strongly encouraged. In the ICF program, a loved one can visit home for an unlimited number of 3-day visits, as well as one 10-day visit per year, which can be split into two 5-day visits, or a 4 day/6 day split…with another 3-day tagged n to the end of one of those.

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Does your company provide supervision and assistance to my loved one during a hospital stay?

When hospitalization is needed, our nursing staff will assist an individual in the admission and discharge process, including providing all of the necessary information necessary at the time of admission, as well as collecting all relevant information at discharge. However, we do not provide assistance to the individual during the stay because the individual is

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How often will your company take my loved one to a recurring appointment (e.g., speech therapy sessions, etc.)?

As often as necessary to achieve the anticipated therapeutic outcome. We don’t impose a limit; the course of such treatment should be part of the treatment plan determined by the licensed professional at the onset of treatment, and may be extended at any time during the course of the treatment. We have the same hopes

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Does your company provide guidance in helping me choose a MCO for my loved one’s medical needs?

We are not legally authorized to encourage you to choose one Managed Care Organization over another for the management and authorization of medical services. However, we are happy to relay to you our experience with any particular MCO with regard to medication formularies in relation to your loved ones current medication prescriptions.

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What is an MCO?

A Managed Care Organization is a branch of a major insurance company that is contracted with the state of Texas to manage Medicaid services. Right now, MCO’s only manage physician services, prescription medications, and some specialized equipment, otherwise referred to as acute services. In the future, MCO’s will manage all Medicaid services, including the services

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