The family is in the driver’s seat regarding all services we provide. We develop all individual plans based on formal assessments that we complete with the family’s input, to whatever extent the family chooses to be involved. These assessments are helpful in determining individual’s needs, including training needs. We develop training ideas for developing skills …
We maintain records of training for all employees on all subjects related to their specific jobs. Training occurs in a variety of formats, including interactive group seminars, video-based instruction, and specialized one-on-one between new staff and professional staff (particularly nurses). Topics include, but are not limited to:- Medication protocols- Preventing, detecting, and reporting abuse, neglect, …
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We pair all new staff with an experienced veteran staff for a training experience that we call “shadowing.” Shadowing involves working side by side with the veteran staff, who will explain everything that’s being done as it is happening. Through shadowing, additional questions can be answered that new staff might not think to ask in …
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Caregiver staff may come to us with a variety of training and/or experience. We strive to hire people with related experience working directly with individuals with intellectual disabilities. However, we are willing to take a chance on an applicant with less experience, if we sense that this applicant has a great attitude, warm personality, and …
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We serve many individuals on the spectrum … possibly as many as half of the individuals we serve. We fully understand the concerns of family members of a loved one on the spectrum regarding the simple fact that their loved one may not have an intellectual disability, but rather more of a challenge in communication, …
Many of our professional and management staff have been working with our agency for several years. Most of our Program Directors have been with us for five plus years. In addition, we have a team of caseworkers and nurses who have been with is for one or more years, but we acknowledge that the turnover …
We serve approximately 300 individuals throughout Texas, clustered in six areas: Abilene, Beaumont, Harlingen, North Houston, McAllen, and San Antonio. We have not limited our capacity, but have mostly opted to grow at a steady pace in order to keep quality in check and to ensure we know all of the individuals we serve and …
Absolutely. We have a deep appreciation for the level of stress and anxiety associated with choosing a provider, and fully understand how helpful and comforting it might be to talk to someone with direct experience with our agency. Contact the Program Director in the region in which you are searching, and we will provide you …
Since 1991. In early 2017 we were proud to announce our 25th year successfully serving others.
COVID-19: What we are doing to protect your loved ones and our communities, see http://icltx.net/covid19
