What steps does your company take to ensure my loved one is free from abuse, neglect, and exploitation?
Our company provides initial and ongoing training to all employees regarding detection, prevention, and reporting of abuse, neglect, and exploitation. In addition, our company conducts thorough background checks on all employees, including but not limited to criminal background checks and additional checks of state databases for confirmed perpetrators of abuse, neglect, or exploitation. Our company reports all known suspicions, regardless of how seemingly minor or unlikely. Most importantly, our company management staff provide significant supervision in group homes and at day programs to detect potential signs of trouble, as indicated on the website of the Texas Department of Family and Protective Services (which includes Adult Protective Services).