I’m interested in HCS services, but I don’t know a whole lot about the program or where to begin. How should I proceed, and how can your agency help me in this early stage?
The best advice we give to any family member searching for services for the first time, or looking to transfer from another program, is simply to call us. If you call any of our regional offices or our corporate office, listen to the outgoing message for the option to receive more information about services for your loved one. You will either be directed to a live person, or asked to leave a detailed message…in which case you will get a call back within 24 hours. During that initial call, you will have an opportunity to tell us all about your loved one, what specifically you are looking for or hoping to improve upon, and ask us any question about our services. We’ll give you as much time as you need. And if you have a good feeling from your initial contact with us, we may encourage you to come visit us. We would love to introduce you to our professional team, give you a tour of our facilities, and introduce you to our staff and individuals during a time when you can see the group home in action. We can answer any question about HCS services, and how we approach providing those services. We are very proud of the services we provide, and giving tours and helping families learn more about us and the system in general is truly one of our favorite endeavors.