Absolutely. We are happy to provide any assistance necessary to ensure that you are satisfied with the services we provide, or to assist you in finding another provider that you believe, for any reason, may be better equipped or otherwise better suited to meet the needs of your loved one. We know we can’t be a “one size fits all” program, and sometimes we must be realistic about what we can do and what we cannot do as well as some of our competitors. We strive to build bridges with all families, and sometimes that means earnestly helping families seek alternate placement in a completely non-begrudging manner. And perhaps one day, we may be able to serve your loved one again if circumstances favor such a decision.

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