We are a drug-free workplace. Our company performs random and as-needed (e.g., based on reasonable suspicion, pattern of absenteeism, etc.) drug screening to ensure that employees are not under the influence of drugs or using drugs in any way that might adversely affect the performance of their work duties and the safety of the individuals […]
What is our staff policy on drugs and alcohol? Read More »
Contact our local Program Manager, the company President or CEO, or use the anonymous satisfaction survey function on our company website at any time, day or night, weekday or weekend. No concern is too small to report. We take every concern seriously, and investigate quickly and with sensitivity and confidentiality to determine the root cause
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Yes. There are several other waiver programs, including Texas Home Living and CLASS (Community Living and Assistive Services) that are typically easier to access more quickly, but do not typically offer as full and intensive array of services as ICF and HCS.
Are there other options beyond HCS and ICF services? Read More »
No, ICF Services do not have an interest list ( waiting list ). ICF services are available within our agency on a first come, first serve basis. If our treatment team determines that your loved one’s needs can be successfully met by our team of professionals and caregiver staff, we will schedule visits and tours
Is there an ICF interest list? Read More »
To be placed on the HCS interest list ( HCS waiting list ), the person receiving services must have a diagnosis of an intellectual disability ( or a related condition ), or a diagnosis of autism spectrum disorder. Contact your local authority IDD services liaison, and keep the communication ongoing during the process. The local
What are the requirements to get on the HCS interest list? Read More »
You can request to come off the HCS interest list at any time ( HCS waiting list ). Typical circumstances that would led to this significant decision might include moving out of state, choosing a different waiver service or an ICF facility, or perhaps a significant medical condition that is not likely to resolve that
How do I lose an HCS slot – can we be removed from the interest list? Read More »
Contact your local authority and let them know you would like to be placed on the HCS interest list ( HCS Waiting List ). We can help guide you to the right person within that entity.
How do I get on the HCS interest list? Read More »
If you choose for your loved one to participate in ICF/IID now because of the immediate availability of ICF program services in your area, your loved one will still remain at the same place on the HCS interest list. ICF can be a great option while waiting for HCS services; the ICF experience can help
HCS services are available to individuals residing in Texas. If you move out of state, but chose for your loved one to remain with us, we will make every effort possible to include you in every important decision, albeit remotely. ICF services are available in every state, and you should have no problem finding an
What happens if I move out of state? Read More »
HCS is a statewide program in Texas. There are literally thousands of HCS providers throughout the state. We provide HCS services in six primary areas in Texas, and encourage any family that is receiving services with us in any of our geographic locations to choose our program in any of the other five areas if
What if I move to a different town in Texas? Read More »
