We generally do not employ family members of loved ones served, and in some cases, our billing guidelines prohibit it.
Does your company ever employ family members of loved ones served? Read More »
We provide initial and ongoing training regarding the cleanliness and maintenance of our homes. In addition, we clearly spell out all of the related expectations in fine detail in staff’s job descriptions, which serve as an employment agreement between our agency and our home staff. But most importantly, our management team does rounds on homes
We do furnish our homes in the common areas, and encourage families to participate in the furnishings of loved ones’ bedrooms. However, if that is not possible, we will fully furnish bedrooms, also…it’s per the preference of the family. We replace furniture and other decor as often as necessary to ensure it is all clean,
We intervene, when necessary, with the placement of individuals with peers that are altogether a good fit in any particular home. We attempt to avoid predictable conflicts by discouraging placement of individuals who are likely to compete for dominance or otherwise engage in conflict that is likely to escalate. We strive to serve individuals who
Most importantly, we strive to get to know your loved one, particularly what triggers behavior problems, and what works to prevent those events. Of course, we provide a full array of behavioral supports, including psychological services, coordination with psychiatric services, and individualized formal behavior intervention planning. Furthermore, we provide initial and ongoing training to our
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Your loved one can switch between residential models (e.g., group home vs Host) at any time, which is your right in the HCS program. We do not intervene to promote or restrict your choice of residential model; we fully support your decision, no matter what it is. We will provide you with a full explanation
We will offer to assist you, to whatever extent you wish, with our expertise and experience regarding guardianship and/or identifying appropriate family members to step in to the role of advocating for the needs of your loved one. We are, of course, thrilled to be a long-term provider for your loved one and will honor
Absolutely. We fully support the use of special needs trusts and have helped many of our individuals and their families secure one. In addition, if we are your loved one’s representative payee and account manager, we will coordinate with the special needs trust in every way necessary to maximize its benefit.
A special needs trust is an account managed by a qualified third party for excess funds that may be accumulated by your loved one that could otherwise put your loved one’s benefits at risk due to an accumulation of assets in excess of the allowable amount by Medicaid to maintain eligibility. This account will secure
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Absolutely any time, and unannounced, if you wish. We only ask that if you come during sleep hours, you are careful not to wake the other residents.
Can I visit my loved one at the group home at any time, unannounced? Read More »
