Archives: FAQs

My loved one has high blood pressure and high cholesterol. How will your company ensure my loved one maintains an appropriate diet and gets regular exercise?

We provide a modified menu system for individuals with unique dietary needs, and train assigned caregiver staff in easily understood terms how to ensure adherence to such diets, including diets for high blood pressure and/or high cholesterol…typically in the form of a low fat, low sodium diet. We make special food item purchases for such […]

My loved one has high blood pressure and high cholesterol. How will your company ensure my loved one maintains an appropriate diet and gets regular exercise? Read More »

My loved one is diabetic and needs to have blood sugar monitored regularly. Who will monitor my loved one’s blood sugar and how will that person be trained?

An assigned Registered Nurse will thoroughly train all necessary staff regarding the procedures for using a blood sugar monitoring machine, as well as other signs and symptoms of out of range blood sugar specific to an individual. Also, the assigned RN will obtain an acceptable and individual-specific blood sugar range from that individual’s physician, rather

My loved one is diabetic and needs to have blood sugar monitored regularly. Who will monitor my loved one’s blood sugar and how will that person be trained? Read More »

How are your company staff trained in dealing with challenging behaviors?

Yes, our staff receive specialized training in dealing with challenging behaviors…training that focuses on prevention and understanding people’s individual differences. Knowing behavioral triggers and strategies for addressing them that promote safety without undermining self-esteem or reinforcing problem behaviors unintentionally is at the heart of our training. The key to success is being proactive and intervening

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If needed, what types of special assistance will your company provide to my loved one to meet special needs and challenges?

We expend a considerable effort upon enrollment in getting to know your loved one. Through extensive interview with primary family members, we complete a lengthy document that we call “All about me” that identifies all of an individual’s needs, as well as what interests and motivates your loved one and what might need to be

If needed, what types of special assistance will your company provide to my loved one to meet special needs and challenges? Read More »

How does your company assist my loved one in making purchases in the community?

Once the purchase has been properly requested by the authorized party (e.g., family member, guardian, etc.) and then authorized by one of our internal account managers upon verification of the availability of the funds and the appropriateness of the purchase, caregiver staff will assist your loved one with making the purchase, ensuring that the item(s)

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What steps does your company take to ensure my loved one is free from abuse, neglect, and exploitation?

Our company provides initial and ongoing training to all employees regarding detection, prevention, and reporting of abuse, neglect, and exploitation. In addition, our company conducts thorough background checks on all employees, including but not limited to criminal background checks and additional checks of state databases for confirmed perpetrators of abuse, neglect, or exploitation. Our company

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My loved one doesn’t like loud noise and crowds, but loves classical music and Disney movies. How will your company address the likes and dislikes of my loved one?

We provide a wide variety of activities and outings, ranging all the way from simple get-togethers with other homes (within our program) for dinner all the way to semi-formal dances, professional sporting events, theatrical events, symphony, etc. We appreciate that the people we serve have varying interest, just like all of us. Everyone is encouraged

My loved one doesn’t like loud noise and crowds, but loves classical music and Disney movies. How will your company address the likes and dislikes of my loved one? Read More »

Does your company do all of the shopping for my loved one’s needs and wishes (e.g., clothing, music, etc.), or may I participate in in shopping for my loved one’s needs and wishes, as I see necessary?

Family members are strongly encouraged to shop for loved ones. We facilitate the process by connecting family members to key management staff and our account managers to ensure funds are safeguarded, receipts are obtained, and all proper accounting mechanisms remain in place to maintain accountability of funds. If family members would prefer that we do

Does your company do all of the shopping for my loved one’s needs and wishes (e.g., clothing, music, etc.), or may I participate in in shopping for my loved one’s needs and wishes, as I see necessary? Read More »

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